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ISO 9001:2015 Internal Auditor Course

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QMS Introduction 1 Topic

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What is Quality Management System?

Plan – Do – Check – Act cycle

PLAN: Clause 4 – Context of the organisation- 4 Topics

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Clause 4.1: Understanding the Organization and the Contexts

Clause 4.2 – Understanding the needs and expectations of interested parties-

Clause 4.3 – Determining the scope of the QMS-

Clause 4.4 – QMS and its processes

PLAN: Clause 5 – Leadership 3 Topics

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Clause 5.1 – Leadership and commitment

Clause 5.2 – Policy

Clause 5.3 – Organisational roles, responsibilities and authorities

PLAN: Clause 6 – Planning 3 Topics

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Clause 6.1 – Actions to address risks and opportunities

Clause 6.2 – Quality objectives and planning to achieve them

Clause 6.3 – Planning of changes

PLAN: Clause 7 – Support 5 Topics

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Clause 7.1 – Resources

Clause 7.2 – Competence

Clause 7.3 – Awareness

Clause 7.4 – Communication

Clause 7.5 – Documented information

DO: Clause 8 – Operation 7 Topics

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Clause 8.1 – Operational planning and control

Clause 8.2 – Requirements for products and services

Clause 8.3 – Design and development of products and services

Clause 8.4 – Control of externally provided processes, products and services

Clause 8.5 – Production and service provision

Clause 8.6 – Release of products and services

Clause 8.7 – Control of nonconforming outputs

CHECK: Clause 9 – Performance evaluation 3 Topics

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Clause 9.1 – Monitoring, measurement, analysis and evaluation

Clause 9.2 – Internal audit

Clause 9.3 – Management review

ACT: Clause 10 – Improvement 3 Topics

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Clause 10.1 – General

Clause 10.2 – Non-conformity and corrective action

Clause 10.3 – Continual improvement

ISO 9001:2015 Internal Auditor Exam Questions

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